Find Help
Whether new to Foresight and Linux or a long-time Linux enthusiast, every user can benefit from Foresight’s support resources. Check out the following sections to find ways you can learn more and ask for help when you need it.
Documentation
See the Documentation page on this site for more information about this support resource.
Real-time Help on IRC
Internet Relay Chat (IRC) provides a real-time text-based interaction with others. Freenode hosts many free IRC channels such as those used by Foresight users and developers. For those currently using Foresight, the Internet applications on the desktop include IRC client software, such as Xchat-GNOME in the GNOME edition. Join the channel #foresight after connecting to Freenode (irc.freenode.net). Current and potential Foresight users of all skill levels are invited to this channel to ask questions and exchange helpful tips. Patience is encouraged as users should note that availability of other users is unpredictable, and usually someone will respond to questions with answers or tips on where to get more information.
Forums
Joining and posting a message to the Foresight Linux Forums is the recommended way to ask a specific question or describe an issue, especially if you cannot find the answer on the Foresight Wiki or cannot conveniently use IRC. The Forums are frequented by both users and developers who are willing to assist fellow users. Also, unlike IRC, the Forums provide a permanent record of interaction with the option to search past conversations. You are also encouraged to use the Forums to check if someone else has already discovered a solution to your problem, to post tips and tricks or perhaps even post a little note about your experience with Foresight Linux.
Foresight Issue Tracking System (FITS)
Although we try our very best to make Foresight Linux free of defects, you might encounter situations where the software in Foresight Linux is clearly not behaving as it should. Users who encounter apparent bugs are asked to file an issue in FITS. If you can, try to get another user to confirm the issue you’re seeing before filing a bug (IRC can be quite handy in this respect). Developers can then field the issue and make any fixes that are required. Also use FITS to file feature requests, such as particular software you would like to see packaged for use in Foresight. Access FITS at issues.foresightlinux.org, and reference this Foresight Wiki page for information on how to register, file and track issues with FITS. FITS is implemented using Atlassian’s JIRA product. Atlassian offers Open Source licenses for many of their products when used by Open Source projects.
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